Training Services

 

Agent Continuing Education

 

   K.Robi is an approved provider of Agent Continuing Education in Tennessee. Our offered courses center on Insurance Policy language, complete with the appropriate State specific endorsements.  Common claims scenarios are discussed throughout the course with interactive.

Course Examples:

Commercial General Liability Policy
Business Auto Policy
Garage Policy
Personal Auto Policy
Homeowners Policy

 

Insurance Program Business Seminar
 

   Michael Averill, CPCU, offers tailored educational seminars on-site for those with a diverse range of product related responsibilities. The Insurance Program Business Seminar is designed to cover, in one day, a variety of program topics not addressed in standard presentations.

Topics Include:

ISO Services
Rating and Form Flexibility
Regulatory Marketplace Controls
Residual Markets
Brokers, Fronting, RPGs, MGAs
Records Retention
Market Conduct Exams
Program Withdrawal


Management Training

K.Robi offers on site customized training to support individualized business processes and procedures. Some examples:

Establishing and conducting meaningful operational and internal audits/reviews

Effective litigation management

Strategic implementation for middle management

 

Claims Adjuster Training

K.Robi has associated with Claims Training Services (CTS) (www.claimstraining.com) to provide on site professional education and training that focuses on practical skills.
 

CTS is an approved provider of adjuster continuing education.

Courses cover both technical knowledge and behavioral skills development

Provides hands on learning via active solution based workshops

Customized Training Services

CTS and K.Robi offer course customization and design to support an organization’s unique business model and/or book of business. Some examples:

 

Specialized coverage training program for underwriters based on the company’s unique coverage forms

Agency training on policy coverages and claims handling processes and procedures

Field based subrogation recognition correspondence course for direct repair contractors


For more information contact Kathleen J. Robison, CPCU at
  423-884-3226 or 423-404-3538
 Or Email Us

 

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