Experience:

    Kathleen J. Robison, CPCU, ARM, AU, CPIW is a dedicated property and casualty insurance professional with significant management experience throughout the United States and Canada. She has a proven track record of leading claims organizations dedicated to industry best practices. Having worked for multiple companies, Kathleen possess a wide range of coverage knowledge and applicability from large specialized commercial to main street business to standard and non-standard personal policies. She formed K. Robi & Associates, LLC in June 2004.
 
    Prior, Kathleen served as Vice-President, Claims and Operations at DaimlerChrysler Insurance Company from 1994 to 2004. There she was responsible for claims, litigation management, underwriting processing and systems throughout the United States and Canada.
 
   Kathleen has also held the position of Vice-President of Claims for Bankers & Shippers a subsidiary of Travelers specializing in non-standard auto and property. She was Vice-President of Claims at Tri-State Insurance Co. a member of the W. R. Berkley Group concentrating on grain elevators and schools in the mid-west. While at Tri-State she received the ARM designation and was named National Claims Woman of the Year by the NAIW.
 
   While at Citizens Insurance Co. Of America she earned her CPCU and AU as she progressed from Claims supervisor, Claims Branch Manager, Claims Administration and Training Manager to Claims Manager of Branches.
 
   She acquired a solid insurance foundation in the early stages of her career as a loss taker for State Automobile Mutual Company, desk adjuster for INA, adjuster for Dairyland Insurance and a field adjuster for Sentry.
 
 
   Kathleen has served on numerous national insurance boards and associations. She served on the Board of Governors for CPCU as well as the Budget and Finance Committee and chaired the Claims Section Committee. She currently is a member of the CPCU Society Regulatory & Legislative Committee. She is a past Claims Executive chair and vice-chair for the former NAII now the PCIA. Kathleen has also served on the NICB Board of Governors, ISO’s Claims Advisory Council and the Arbitrations Forums Board.
 
   Kathleen has a B.A. from Western College; studied at the graduate level at the University of Illinois and Miami University; and completed numerous executive courses at the University of Michigan, Wharton Business School, Salve Regina University, National Leadership Institute, Center for Creative Leadership and Personnel Decisions International.